Clifton Water District
Clifton Water District
WHAT'S IN THE NEWS:
 
PROTECT YOURSELF  

SHUT-OFF VALVES IN YOUR HOUSE CAN SAVE YOU $$$$  

WHAT TO DO IF YOU THINK YOU HAVE A WATER LEAK

WHITE ‘FLOATERS’?

 

 Posted:  November 06, 2001

PROTECT YOURSELF

Protecting yourself against thermal expansion, cross-connections, and high pressure can sometimes be confusing. One of the most common questions asked is “Why do I need an expansion tank?” The Clifton Water District adopted a Backflow Prevention Policy in July of 1994. The District, with all new construction, will now install a “Dual Check” meter setter. The Dual Check inside the meter setter will only allow water to flow in one direction. When water heats up at your hot water heater, the water will expand and will flow backwards in your piping. If an expansion tank is installed, the water that expands from the heat will flow into the expansion tank. The expansion tank acts as a balloon, when water flows into the tank, it pushes against a rubber bladder. The expansion tank will also save you from cleaning up the mess of water that comes from your “pop-off valve” on your hot water heater.

The Clifton Water District also has another policy regarding Dual Check meter setters. When the Water District must do repairs to existing meter setters, we will upgrade the old style meter setter to a new Dual Check setter. When the work is completed our crew will remove the dual check valve assembly from the meter setter. The Water District will notify you by letter stating that the dual checks have been removed and will allow 90 days for you to make adjustments in your plumbing system before the dual check valve assembly will be re-installed.

Protecting yourself from cross-connections can also be a little confusing. The most common cross-connection in a residential area is irrigation systems. Customers that use our water for irrigation purposes are now required by state regulations to have a backflow prevention device installed. A backflow prevention device again will only allow water to flow in one direction. If a backflow incident were to occur, the backflow prevention device would prevent the water from coming back into your water system to your house. These backflow prevention devices must be tested on an annual basis to ensure they are working correctly.

These issues can all be confusing and it can be frustrating to deal with some of these items. If the staff at the Clifton Water District can be of assistance in answering questions to these or other questions, please do not hesitate to contact us.

For more specific answers to meet your individual needs, please contact Mark Dalley in our Distribution Section ... he should be able to take care of your concerns.

 

Posted:  November 06, 2001

SHUT-OFF VALVES IN YOUR HOUSE CAN SAVE YOU $$$$

Do you know where your water shut-off valve is located? Is it easily accessible? Unfortunately the majority of our customers think that their water shut-off valve is located in the water meter pit. That valve is our shut-off valve. Usually, the main shut-off valve for residential customers is located
near the water heater or boiler. This is often in the garage or basement.  Sometimes that valve is located in the most inaccessible part of a crawlspace!

As per local plumbing code, individual residential structures are required to have their own, clearly identified water shut-off valve. The water meter pit is considered property of the Clifton Water District and access to the pit and equipment contained therein shall be accessed only by persons authorized by the Water District. This is addressed in Policy #420 Water Usage Fees, effective September 22, 1999. This Policy also permits the assessment of fines up to $1,000 for those individuals operating District equipment. District personnel will respond to requests to turn-off the water at the meter in emergency
situations within 40 minutes and non-emergency, general shut-offs on an as need basis.

So, in order to avoid potential costly fines and penalties, please make sure you know where your main shut-off valve is located. If you can’t find it or determine that you don’t have one, you can contact a local plumber to arrange for proper installation.

Remember, an ounce of prevention is often worth a pound of cure!

Posted:  November 06, 2001
 

WHITE ‘FLOATERS’?

In recent months the District has received complaints about “white particles” in the water. These particles eventually plug the faucet
strainers, resulting in poor water pressure and flow. Operators from the treatment plant have gone to homes in our distribution system to investigate the complaints. Our analysis did not identify the particles as a chemical precipitate or scale from water hardness but rather plastic particles.

The particles were determined to be “plastic pieces” from a specific type of dip tube installed in certain hot water heaters. The color of the particles has ranged from white to light blue, depending on the color of the dip tube. The faulty dip tubes were installed in hot water heaters from August 1993 to October 1996 and were available in stores for purchase until September 1999.

Customers that experience this type of problem may contact Crawford & Companies, Claim Administrator Dip Tube Litigation hotline at 1-800-329-0561  to see if the model and brand of your hot water heater has a faulty dip tube.

WHAT TO DO IF YOU THINK YOU HAVE A WATER LEAK

1.  Check all faucets for drips.  Check to make sure that the toilet is not running.  A way to check if the toilet is running is to put a couple drops of food coloring in the tank.  After a couple of minutes if the food coloring appears in the bowl of the toilet without flushing it then you know it is the toilet.

2.  Check the crawl space of your home and around your yard to see if there is any water.  Check outdoor faucets and air conditioner for drips.

3.  After checking around your home, your next step would be to contact the Clifton Water Office.  If you feel that you have a leak, we can send a technician out to look at the meter to see if there is any indication of a leak. 

4.  According to Clifton Water District policy, only Clifton Water District staff are allowed in the meter pit.  All homes should have a main shut off located in the home in case of a water leak.  If you do not have one you need to have one installed.

 


 

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510 34 Road
Clifton, Colorado 81520
(970) 434-7328