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Posted:
November 06, 2001
PROTECT
YOURSELF
Protecting yourself against thermal expansion,
cross-connections, and high pressure can sometimes be confusing. One of
the most common questions asked is “Why do I need an expansion
tank?” The Clifton Water District adopted a Backflow Prevention Policy
in July of 1994. The District, with all new construction, will now
install a “Dual Check” meter setter. The Dual Check inside the meter
setter will only allow water to flow in one direction. When water heats up at
your hot water heater, the water will expand and will flow backwards in
your piping. If an expansion tank is installed, the water that expands
from the heat will flow into the expansion tank. The expansion tank acts
as a balloon, when water flows into the tank, it pushes against a rubber
bladder. The expansion tank will also save you from cleaning up the mess of water that comes from your “pop-off
valve” on your hot water heater.
The Clifton Water District also has another policy regarding Dual Check
meter setters. When the Water District must do repairs to existing meter
setters, we will upgrade the old style meter setter to a new Dual Check
setter. When the work is completed our crew will remove the dual check
valve assembly from the meter setter. The Water District will notify you
by letter stating that the dual checks have been removed and will allow
90 days for you to make adjustments in your plumbing system before the
dual check valve assembly will be re-installed.
Protecting yourself from cross-connections can also be a little
confusing. The most common cross-connection in a residential area is
irrigation systems. Customers that use our water for irrigation purposes
are now required by state regulations to have a backflow prevention
device installed. A backflow prevention device again will only allow
water to flow in one direction. If a backflow incident were to occur,
the backflow prevention device would prevent the water from coming back
into your water system to your house. These backflow prevention devices
must be tested on an annual basis to ensure they are working correctly.
These issues can all be confusing and it can be frustrating to deal with
some of these items. If the staff at the Clifton Water District can be
of assistance in answering questions to these or other questions, please
do not hesitate to contact us.
For more specific answers to meet your individual
needs, please contact Mark
Dalley in our Distribution Section ... he should be able to take
care of your concerns.
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Posted: November 06, 2001
SHUT-OFF
VALVES IN YOUR HOUSE CAN SAVE YOU $$$$
Do you know where your water shut-off valve is
located? Is it easily accessible? Unfortunately the majority of our
customers think that their water shut-off valve is located in the water
meter pit. That valve is our shut-off valve. Usually, the main shut-off
valve for residential customers is located
near the water heater or boiler. This is often in the garage or
basement. Sometimes that valve is located in the most inaccessible
part of a crawlspace!
As per local plumbing code, individual residential structures are
required to have their own, clearly identified water shut-off valve. The
water meter pit is considered property of the Clifton Water District and
access to the pit and equipment contained therein shall be accessed only
by persons authorized by the Water District. This is addressed in Policy
#420 Water Usage Fees, effective September 22, 1999. This Policy
also permits the assessment of fines up to $1,000 for those individuals
operating District equipment. District personnel will respond to
requests to turn-off the water at the meter in emergency
situations within 40 minutes and non-emergency, general shut-offs on an
as need basis.
So, in order to avoid potential costly fines and penalties, please make
sure you know where your main shut-off valve is located. If you can’t
find it or determine that you don’t have one, you can contact a local
plumber to arrange for proper installation.
Remember, an ounce of prevention is often worth a pound of cure!
| Posted:
November
06, 2001 |
WHITE
‘FLOATERS’?
In recent months the District has received complaints about
“white particles” in the water. These particles eventually
plug the faucet
strainers, resulting in poor water pressure and flow. Operators
from the treatment plant have gone to homes in our distribution
system to investigate the complaints. Our analysis did not
identify the particles as a chemical precipitate or scale from
water hardness but rather plastic particles.
The particles were determined to be “plastic pieces” from a
specific type of dip tube installed in certain hot water heaters.
The color of the particles has ranged from white to light blue,
depending on the color of the dip tube. The faulty dip tubes were
installed in hot water heaters from August 1993 to October 1996
and were available in stores for purchase until September 1999.
Customers that experience this type of problem may contact
Crawford & Companies, Claim Administrator Dip Tube Litigation
hotline at 1-800-329-0561 to see if the model and brand of
your hot water heater has a faulty dip tube. |
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WHAT
TO DO IF YOU THINK YOU HAVE A WATER LEAK
1. Check all faucets for
drips. Check to make sure that the toilet is not running. A way to check if
the toilet is running is to put a couple drops of food coloring in the tank.
After a couple of minutes if the food coloring
appears in the bowl of the toilet without flushing it then you know it is the
toilet.
2. Check the crawl space
of your home and around your yard to
see if there is any water. Check outdoor faucets and air conditioner
for drips.
3. After checking around
your home, your next step would be
to contact the Clifton Water Office. If you feel that you have
a leak, we can send a technician out to look at the meter to
see if there is any indication of a leak.
4. According to Clifton
Water District policy, only Clifton Water
District staff are allowed in the meter pit. All homes should
have a main shut off located in the home in case of a
water leak. If you do not have one you need to have one installed.
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